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What is your Pre-order policy?
A Full payment is required at the time of order for all pre-order items. Estimated shipping date can be found by contacting us at [email protected] You may cancel within 7 days for a full refund; after that, pre-orders are non-refundable
Why was my order not shipped on the next day despite selecting Next Day shipping?
Our shipping process includes a standard order processing time that can sometimes take up to one business day, especially during high order volumes or if the order is placed close to the weekend. Next Day shipping service starts after this processing