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Product & Quality
What shoe size should I buy?
All our shoes are made true to size, purchase your standard US dress shoe size. See the size guide here.
How do I take care of my shoes?
Always use a shoehorn when putting on your shoes to avoid back creasing. All our shoes come with a complimentary shoe horn. Always use a shoe tree when not wearing your shoes to maintain the overall structure. Clean your shoes weekly with the followi
Is there a warranty for manufacturing defects?
We offer a 1-year comprehensive warranty starting on the date of purchase against any manufacturing defects. We want to ensure that every customer has an excellent experience while shopping with Carlos. Qualifications: